Main Sponsors

Event Sponsor

Sponsors & Exhibitors

Main Sponsors

Clockwork Marketing

Clockwork Marketing

Specialists in the tourism industry, Clockwork Marketing works with independent hotels, restaurants and tourism businesses. They have an impressive portfolio of national and international clients; each is unique, but they all have one thing in common: they want to grow. With 25 years’ experience, the team understand the industry intricately, and apply a common sense approach to marketing, strategy and technology.

Clockwork help hospitality businesses save costs and achieve growth by ensuring that their marketing is effective and their strategy is geared for success. Many of the businesses they work with get in touch because they’ve found themselves:

• Playing ‘Marketing Roulette’: Taking chances, unsure what works and to what extent;
• Suffering ‘Marketing Paralysis’: Not doing any meaningful marketing because they don’t know where to start; or
• Lacking something: They want to be market leaders and need a strategy to stand out.

Over the years, Clockwork Marketing has grown considerably; today, they are a talented team of 18 marketers, strategists, designers and developers. Their services include responsive website design, SEO, social media management, email marketing, marketing management, branding, design services, OTA strategy, direct mail, copywriting, content management, online gift voucher software and business transformation consultancy – all under one roof!

www.clock-work.co.uk


Stephens Scown LLP

Stephens Scown LLP

Stephens Scown LLP is an award-winning legal firm with offices in Truro, St Austell and Exeter. It has over 310 staff, including over 50 partners and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday and residential parks, food and drink, agriculture, renewable energy and mining. Contact us today to find out how we can support you, call 01392 210700 or visit our website www.stephens-scown.co.uk

www.stephens-scown.co.uk


Event Sponsors

SoundView

SoundView

Soundview creates high-quality video to promote South West businesses and destinations. Every film we make is unique, bringing our client’s story to life on line, on screen and on TV, connecting audiences to the world-class experience on offer in the South West. Our varied and prestigious client list includes South West Tourism Excellence Award winners.

We have vast expertise in producing award-winning content for the tourism sector. Soundview offer a comprehensive service and deliver on time, on message and on budget:

  • Video Production
  • VR and 360 Video Production
  • Aerial Video Production
  • Press and P.R.
  • Media Training

"Did you know that video on your website helps SEO and increases the number and duration of website views, giving you the best chance to promote your product? And high-quality video adds value to your brand and turns web views into visitors."

To find out more contact Gareth on 01752 516038 or 07831548604 gareth@soundviewmedia.co.uk

www.soundviewmedia.co.uk


Visit Devon

Visit Devon

Visit Devon community interest company is the new destination management organisation created in 2016 to spearhead the promotion of Devon as a tourism destination and help drive visitors to the county from both home and overseas markets.

Creation of the new organisation follows on from widespread local tourism industry consultation and meetings held within the county during 2015, with an overwhelming majority of businesses calling for one strong and effective voice for Devon’s tourism sector.

Sally Balcombe, CEO of VisitBritain and VisitEngland commented: “Devon's beautiful coast and countryside is a core part of the South West's appeal to international visitors. So we are delighted to see a county wide body that can work with the many local tourism businesses and us at VisitEngland and VisitBritain to ensure that tourism continues to deliver economic growth and jobs to the area. We look forward to working closely together.”

www.visitdevon.co.uk


Hotel Perfect

Hotel Perfect

At Hotel Perfect we don’t just sell software, we use our collective experience and extensive knowledge of technology to bring you an all-encompassing hospitality package. Our range of products include a Property Management System (PMS), Online Bookings, Channel Management, Hospitality EPoS, Dashboard Reporting and an array of tools to help maximise revenue and increase efficiency. A well-established company based in the South West providing specialist IT solutions to the hospitality industry throughout the UK.

www.hotelperfect.co.uk


South West Water Business

South West Water Business

The South West has a proud record of being at the forefront of tourism’s need to have a positive impact on the beautiful environment we promote and enjoy. Part of the challenge in ensuring that our region stays special is to manage our precious resources sensitively and effectively.

South West Water Business Services is the dedicated service to business customers in the South West Water region.

From retailers to hoteliers to holiday park owners, we're here for all South West businesses. Our aim is to help you save water and money and to operate more efficiently without any fuss or disruption; after all, you've got your own business to run. Since launching our Business Services team three years ago, we’ve helped more than 1,000 businesses save £3 million off their water and waste water bills and we plan to do a lot more.

Our Key Account Managers are here to build relationships with you – if you’d like support or help please contact James Luckett, our Tourism specialist, at james.luckett@swwbusiness.co.uk.

www.swwbusiness.co.uk


Springboard

Springboard

The Springboard Charity helps young people achieve their potential and nurtures unemployed people of any age into work. It helps alleviate poverty by supporting disadvantaged and underprivileged people into sustainable employment within hospitality, leisure and tourism.

Springboard’s work encourages, motivates, builds confidence, develops the skills required and mentors our beneficiaries to succeed in a career within hospitality, leisure and tourism. By making a contribution to the vital work of this Charity, you will directly help young people, safeguard their future employment and give back to an industry that provides enjoyment to so many.  For info click HERE

springboard.uk.net


Quality in Tourism

Quality in Tourism

Quality in Tourism is an expert in offering advice, support and guidance for all tourism & hospitality businesses.

Our experienced team has worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits & website reviews to RevPar & marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.

Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.

www.qualityintourism.com


Source Trade Show

Source Trade Show

The Source trade show is the South West’s ‘must-attend’ show for all those with an interest in speciality foods and quality drinks, profitable catering and inspired hospitality. Compare products, discover new suppliers, catch up with colleagues, clients and friends, tap into the latest trends, and be inspired by professional chefs in the Demo Kitchen. If you are looking for that special ingredient for your menu, that unique product for your shop, or the essential equipment for your kitchen, then the Source trade show will both inspire you and help your business grow.

Running alongside the show, the Source hosts the successful and growing Westcountry Tourism Conference, www.westcountrytourismconference.org.uk, with two 1/2 day events bringing together leading tourism businesses and industry experts. Those who attend also have the opportunity to visit the show.

Organised by Hale Events Ltd, in partnership with Taste of the West, the Source trade show next takes place 6-7 February 2019, at Westpoint Exeter. Call 01934 733433.

www.thesourcetradeshow.co.uk


Welcome to Excellence - South West

Welcome to Excellence - South West

Welcome to Excellence is the leading provider of customer service skills training in the UK.

Why do you need customer service training? In today’s competitive markets, customer service determines the winners and losers.

As the leading deliverer of customer service training in the tourism, leisure and hospitality sectors, Welcome to Excellence is also now seen as the way forward by retail businesses, transport providers, local authorities, universities and many other organisations for which quality customer service is critical.  Options include the highly rated 'Welcome Host Gold', 'Welcome All' and 'Exceeding Visitor Expectations' courses, available in-house or through open courses, plus a range of more sector-specific courses.

If entering the Awards, always refer to these and other courses booked by your staff.

Welcome to Excellence