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Conference Programme 2018

Below is the conference programme for ther 2018 Conference.  

Wed 7 Feb

‘EXCELLENCE & THE FUTURE OF TOURISM’

0930-1000 

Tea & Coffee on arrival

1000-1005

Intro & Welcome

Robin Barker

1005-1014

Without water there’s no life – how to conserve it

Nigel Ponsford, SWW Business

1014-1028

Trend Setters & Go Getters -  an inspirational tour of industry trends

Pete Stevens & Helen Laing, Clockwork Marketing

1028-1037

Investing in Access

Katie Davies from Moors Valley Country Park

1037-1051

Benchmarking and continuous improvement

Deborah Heather, Quality in Tourism

1051-1130

Celebrity Service II -

Geoff Ramm

1130-1155

Tea, Coffee, Biscuits

1155-1210

Employee or worker: An Uber difficult question?

Terry Falcão, Stephens Scown solicitors

1210-1217

Inspiring and engaging the next generation

Gemma Edmonds, Springboard

1217-1225

Offering placements to studentsManMan

Mandy Aggett, Plymouth University

1225-1330

Celebrity Service II - solutions

Geoff Ramm

1330-1600

Sandwich Lunch (included), Surgery Time and opportunity to visit Source Trade show

Thurs 8 Feb

‘MARKETING, DIGITAL & BEING PROFITABLE’

0930-1000 

Tea & Coffee on arrival

1000-1005

Introduction & Welcome

Robin Barker

1005-1024

Cutting edge digital priorities

Kate Doodson, Cosmic

1024-1039

Engaging consumers through Virtual Reality

Gareth Allen, Soundview

1039-1053

Making Strides in the USA

Alison Howell, Foot Trails

1053-1107

VisitDevon – news and future plans

Sally Everton, Interim General Manager

1107-1125

The Multi-Million-Pound Giveaway! and the new data laws

Thomas Chartres-Moore, Stephens Scown solicitors

1125-1155

Tea, Coffee, Biscuits

 

1155-1305

Profit and the booking mix – presentations, questions & debate:

  • Controlling your sales
  • OTAs and what they offer
  • Getting the comms right

Ally Northfield, Revenue by Design (facilitator), with: Matt Bowkett, eviivo; Nathan Payne & Aaron Thornton, Booking.com; and Helen Laing, Clockwork Marketing

1305-1330

Latest market insights and marketing plans from VisitEngland

Anke Monestel, Head of Partner Engagement, VisitEngland

1330-1600

Sandwich Lunch (included), Surgery Time and opportunity to visit Source Trade show

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