2020 Conference Programme 

 

PROGRAMME 

Wed 5 Feb

‘TOURISM IDEAS & EXCELLENCE’

0930-1000

Tea & Coffee on arrival

1000-1005

Intro & Welcome

Robin Barker/ Nell Barrington, Services for Tourism

1005-1014

The SW Tourism Alliance and the Safe and Legal Campaign

Alistair Handyside, South West Tourism Alliance, PASC and Higher Wiscombe

1014-1024

Who says you can’t teach an old dogs new tricks – the importance of training and developing your employees

Ellie Hibberd, Stephens Scown solicitors

1025-1044

Key Digital Trends for 2020 and Beyond

Kate Doodson, Cosmic 

1045-1125

Celebrity Service - insights and ideas to inspire us all to make 2020 our greatest year yet

Geoff Ramm

1125-1155

Tea, Coffee, Biscuits

1155-1209

Leadership in Tourism

June Donnery, Perran Sands Holiday Park (and winner of Business Leader award in Cornwall Tourism Awards)

1210-1224

Don’t Pull the Cord! Ramping up your Accessibility

Heather Brown and Neil Warren from Living Options

1225-1239

Keeping the fun in festivals: sustainability is more than banning single use plastics

Bev and Sarah Milner Simonds, eat:Festivals 

1240-1330

Celebrity Service - continued

Geoff Ramm

1330-1600

Sandwich Lunch (included) and opportunity to visit Source Trade show

Thurs 6 Feb

‘MARKETING, DIGITAL & PR’

0930-1000

Tea & Coffee on arrival

1000-1005

Introduction & Welcome

Robin Barker/Nell Barrington, Services for Tourism

1005-1019

Awards and targeting the US

Alex Graeme, Unique Devon Tours

1020-1034

Will the Dutch still come post Brexit?

Ruud Jansen Venneboer, Mazzard Farm

1035-1059

Marketing Across the Guest Journey - Where to Invest Time & Money 

Helen Laing & Pete Stevens, Clockwork Marketing

1100-1111

Marketing your business as an experience

 Anthony Rawlins,
digitalvisitor.com

1112-1129

Your business in a world post Brexit

Thomas Chartres-Moore, Stephens Scown solicitors

1130-1200

Tea, Coffee, Biscuits

 

1200-1219

Extended Reality (XR) - What is it and how can I use it as a marketing tool? 

Gareth Allen, Soundview

1120-1239

Instagram and Social Influencing

Claire Fogel, Content Creator, Commercial Photographer and Visual Storyteller for brands on Instagram, and creator of @clairebearlondon

1240-1254

What you can do with LinkedIn

Lesley Anderson, Hedgerow Marketing

1255-1311

The Dos and Don'ts of Responding to Reviews

 Debbie Neate, Neate Marketing

1312-1330

What Has Sneaky Google Been Up To? - Updates, Marketing Tricks & Tips! 

Helen Laing & Pete Stevens, Clockwork Marketing

1330-1600

Sandwich Lunch (included) and opportunity to visit Source Trade show