Specialists in the tourism industry, Clockwork Marketing works with independent hotels, restaurants and tourism businesses. They have an impressive portfolio of national and international clients; each is unique, but they all have one thing in common: they want to grow. With 25 years’ experience, the team understand the industry intricately, and apply a common sense approach to marketing, strategy and technology.
Clockwork help hospitality businesses save costs and achieve growth by ensuring that their marketing is effective and their strategy is geared for success. Many of the businesses they work with get in touch because they’ve found themselves:
Playing ‘Marketing Roulette’: Taking chances, unsure what works and to what extent; Suffering ‘Marketing Paralysis’: Not doing any meaningful marketing because they don’t know where to start; or Lacking something: They want to be market leaders and need a strategy to stand out. Over the years, Clockwork Marketing has grown considerably; today, they are a talented team of 22 marketers, strategists, designers and developers. Their services include responsive website design, SEO, social media management, email marketing, marketing management, branding, design services, OTA strategy, direct mail, copywriting, content management, online gift voucher software and business transformation consultancy – all under one roof!
Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.
Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Medium Sized Companies to Work For 2019, ranked at number 44 – the fifth consecutive year they have made it into the top 100. Clients range from individuals to SMEs, FTSE and international companies.
All Sponsors & Partners
Visit Devon community interest company is the new destination management organisation created in 2016 to spearhead the promotion of Devon as a tourism destination and help drive visitors to the county from both home and overseas markets.
Creation of the new organisation follows on from widespread local tourism industry consultation and meetings held within the county during 2015, with an overwhelming majority of businesses calling for one strong and effective voice for Devon’s tourism sector.
Sally Balcombe, CEO of VisitBritain and VisitEngland commented: “Devon's beautiful coast and countryside is a core part of the South West's appeal to international visitors. So we are delighted to see a county wide body that can work with the many local tourism businesses and us at VisitEngland and VisitBritain to ensure that tourism continues to deliver economic growth and jobs to the area. We look forward to working closely together.”
Soundview specialises in video production and 360 Virtual Reality content for South West destinations and attractions. Their most recent work includes producing ground breaking Virtual Reality interactive tours to make destinations more accessible. With a prestigious client list, including a number of South West Tourism Excellence Award winners and Destination Marketing organisations, they have expertise working across a broad range of sectors from hospitality to heritage sites.
Whatever the project, Soundview create high quality content that delivers their client's unique and engaging story to global audiences. With 12 years of expertise in producing award-winning content for the tourism sector, their work has helped promote the world-class visitor experiences on offer in the South West. Soundview offer a comprehensive service and deliver on time, on message and on budget.
To find out more contact Gareth on 01752 516038, 07831548604 or firstname.lastname@example.org
Owens love coffee, especially sustainably sourced coffee. We started roasting in 2010 and from day one we have insisted on using the finest, 100% organic and Fair trade beans. Since then we have been perfecting our technique in our dedicated roastery in South Devon.
Our award winning coffee is always roasted to order in our Loring Roaster and we are meticulous about the freshness and flavour of each and every bean.
We love to work with businesses who care about fresh, sustainable produce!
Be Ready - Employer Hubwww.readydevon.org.uk/
The ‘Be Ready’ Employer Hub supports employers to understand and build on the benefits of recruiting and retaining people with disabilities or long-term health conditions. The services are free-of-charge to use as the project is jointly funded by Devon County Council and the Dept. for Work and Pensions (DWP).
As well as training, networking and information services, the ‘Be Ready’ Employer Hub will also show businesses in the hospitality and tourism sectors how to tap into the “Purple Pound” market - the estimated annual spend of c.£249 billion by disabled people, their family and friends in the UK every year.
Welcome to Excellencewww.purplecloudconsultancy.com/welcome-to-excellence
Welcome to Excellence is the the leading provider of customer service skills training in the UK.
Why do you need customer service training? In today’s competitive markets, customer service determines the winners and losers.
As the leading deliverer of customer service training in the tourism, leisure and hospitality sectors, Welcome to Excellence is also now seen as the way forward by retail businesses, transport providers, local authorities, universities and many other organisations for which quality customer service is critical. Options include the highly rated 'Welcome Host Gold', 'Welcoming All Customers' and 'Exceeding Visitor Expectations' courses, available in-house or through open courses, plus a range of more sector-specific courses.
If entering the Awards, always refer to these and other courses booked by your staff.
Quality in Tourismwww.qualityintourism.com
Quality in Tourism is an expert in offering advice, support and guidance for all tourism & hospitality businesses.
Our experienced team has worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits & website reviews to RevPar & marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.
Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.